Why Buy From Medford Chrysler Center

• Test drive the vehicle, or two different trims back to back, before any paperwork or payment is made
• Price, trade in value & financing are all upfront & open to discussion.
• Factory warranty repairs & recalls handled on site by Chrysler Master technicians.
• Rental vehicles available while yours is in the shop.
• Factory trailed staff to answer your questions in person.
• Wisconsin titles & registration handled in an office you can visit.

• Buy first, then a 7-day return window capped at 400 miles ($1.00 per mile if over).
• Listed price & delivery fees etc are non-negotiable.
• Online trade in value is renegotiated at vehicle pickup.
• NO service department to help after the sale, warranty runs through a third-party repair network
• Long distance shipping fees are not refunded & your trade is kept if you return your purchase.
• All support runs through chat and call queues.

At a dealership, the test drive comes before the paperwork. You sit in the seat, check the sightlines, back a trailer up to the hitch, and listen for anything that sounds wrong. If two trims are on the lot, you can drive both in one afternoon.

Carvana flips that order. You buy first, and its 7-day return window stands in for the test drive. That window is capped at 400 miles, with a $1 charge for each mile over, and you must start the return by 8 p.m. Eastern on day seven.

Returning a car is also a bigger job than declining one. Financing and registration have to be unwound, and a refund can take 10 to 15 business days. At Medford Chrysler Center, a vehicle that doesn't feel right costs you nothing but the drive to Medford.

Medford Chrysler Center is a franchised Chrysler, Dodge, Jeep and Ram dealer. New Ram 1500, 2500 and 3500 trucks; Jeep Cherokee, Grand Cherokee, Compass, Wagoneer and Wrangler models; the Dodge Durango and Charger; and the Chrysler Pacifica are our core business. Buying new here comes with:

• The full factory warranty, starting from mile one.
• Manufacturer rebates and special financing on new vehicles.
• Custom orders. We'll order a vehicle from the factory in the color, trim and options you want.
• Lifetime Powertrain Warranty. A Limited Lifetime Powertrain Warranty on qualifying vehicles.
• Certified pre-owned vehicles, backed by a Limited Lifetime Powertrain Warranty.
• Commercial trucks and vans, including Ram chassis cabs and ProMaster vans for business buyers.

We also stock used vehicles, including a selection under $25,000, so you can compare new against used on the same lot.

The biggest difference shows up after you drive home. Medford Chrysler Center has its own service and parts departments on site, with two Level 3 Chrysler Master Certified Technicians on staff. The people who sold you the vehicle work in the same building as the people who fix it.

That matters most for warranty work. Factory warranty repairs and recalls on Chrysler, Dodge, Jeep and Ram vehicles are done at franchised dealers, with factory parts and diagnostic equipment. We also offer rental vehicles while yours is in the shop.

Carvana has no service department. Its 100-day, 4,189-mile limited warranty is administered by a separate company, SilverRock, through a network of approved repair shops. Motor1 reported a $100 deductible at in-network shops and $350 elsewhere. The same Motor1 story described a buyer who found a fuel leak within days, with the nearest in-network shop 90 minutes away. Her choices were a tow, paying her own mechanic and waiting for reimbursement, or returning the car.

Carvana's price is fixed. The listed price, the delivery fee and the doc fee are all non-negotiable, so the number on the screen is the only number you'll get.

A dealership sale is a conversation. The vehicle price, your trade-in value and your financing can each be discussed, and factory incentives can come off the top. CarWhere's review of 3,233 verified deals found half of new-car buyers paid at least 6% below MSRP.

Two fee details are worth knowing before buying online:

• Shipping. Carvana's delivery is free in local markets, but long-distance transfers can run from a few hundred dollars to over a thousand. That fee isn't refunded if you return the car.
• Your trade-in. If you trade a vehicle to Carvana and later return your purchase, Carvana keeps the trade-in either way.

At Medford Chrysler Center, your trade is appraised by a person who can look at it, and you can ask how they reached the number. Nothing changes hands until you've driven the vehicle and agreed to the deal.

Medford Chrysler Center is a family-owned dealership on Highway 13 in Medford, WI, serving drivers from Abbotsford, Rib Lake, Merrill, Gilman, Phillips, Park Falls and beyond. If something goes wrong, you can walk in and talk to the person who sold you the vehicle, or to the owner's team. Carfax named us a Top-Rated Dealer in 2024 and 2025.

A local dealer's reputation is built in its own community. Our customers are our neighbors, and a bad experience travels fast in a small town. That's a strong reason to make things right.

Carvana is a legitimate, profitable company that sold 596,641 vehicles in 2025. At that scale, support runs through chat and call queues, and its record on paperwork is mixed. North Carolina, Illinois and Michigan each suspended a Carvana dealer license in 2021 and 2022 over title-transfer delays. Those cases are resolved, and Connecticut settled a similar complaint for $1.5 million in January 2025.

Medford Chrysler Center handles Wisconsin titles and registration every day, in an office you can visit.